We Are Open!!!
To Our Wonderful Patients,
We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice, and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association® (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you visit the office. We also have added forms that can be emailed to you prior to your appointment to fill out digitally and returned by email.
- We will have someone to greet you as you enter the building. All patients will be required to wear protective face coverings, which will remain on until asked to be removed by a staff member.
- We will be taking temperatures, and additional screening questions may be asked before entering the office. If you have someone with you, they will be asked to wait in their vehicle to keep occupancy of the office limited.
- We will ask that gloves be removed prior to entering office to prevent cross contamination. We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- Patients will be asked to rinse with mouth rinse prior to treatment.
- Patients who are scheduled for routine cleanings that use high-speed water spray will now notice specialized suction equipment used to reduce aerosols.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since these items are difficult to clean and disinfect.
- We are moving toward paperless registration, so we may send out texts or emails prior to your visit.
- Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.
To make an appointment, please call our office at 410-687-1162 or visit our website at drcindywassif.com to send a request.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Cindy B. Wassif, DDS
Kimberly Ludemann, RDH
Megan Zelaya, Dental Assistant
Kimberly Lynam, Office Manager